Privacy
Privacy Policy
Your privacy is our priority. Learn how we handle your personal data.
1. Introduction
Welcome to our online clothing store. Protecting your privacy is fundamental to us. This Privacy Policy outlines the practices related to the collection, use, storage, and protection of our customers' personal information.
2. Information Collection
2.1 Information Collected
We collect personal information such as your name, email address, home address, phone number, as well as business information like company name, VAT number, and business address when you:
- Create an account on our online store
- Make a purchase
- Request information or support
- Participate in our promotions or surveys
2.2 Browsing Information
We automatically collect information about your interaction with our site, such as your IP address, browser type, pages visited, and time spent, using cookies and other tracking technologies.
3. Use of Information
3.1 Purposes
Your information is used to:
- Process and manage your purchases
- Provide customer support
- Personalize your shopping experience
- Send updates about your account and orders
- Inform you about products, services, promotions, and events, with your consent
- Comply with legal and regulatory obligations
3.2 Legal Basis
We process your information based on the following legal grounds:
- Contract execution: to fulfill our contractual obligations to you.
- Consent: when you have explicitly consented to specific processing.
- Legitimate interest: to improve our services and products, protect our rights, and ensure the security of our site.
4. Information Sharing
4.1 Third Parties
We may share your information with:
- Service providers that help us operate our business, such as logistics companies, payment processors, and marketing services
- Government and regulatory authorities, when required by law
4.2 Protection
We require these third parties to protect the confidentiality and security of your personal information and use it exclusively for the specific purposes for which it was shared.
5. Information Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include, among others, encryption technologies and strict security policies.
6. Information Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
7. Your Rights
You have the right to:
- Access your personal information and request a copy
- Correct inaccurate or outdated personal information
- Request the deletion of your personal information
- Restrict the processing of your personal information
- Object to the processing of your personal information
- Request data portability
To exercise any of these rights, contact us using the contact details provided below.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will inform you about any changes by posting the new policy on our website. We recommend reviewing this policy regularly to stay informed about how we protect your information.
9. Thank You for Your Trust
Thank you for choosing our online clothing store and for trusting our privacy policy. We are committed to protecting your data and ensuring a secure and transparent shopping experience.